关于设置智能片段

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liuluan002
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关于设置智能片段

Hi Dialog,

I try to start reinstall my smart snippets, all the old installed programs are removed. But when I install again it pop out the following error, it means it can not install the jlink tools with the setup program.

Could you please help with it?

Device:
PM_Dialog
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加入:2018-02-08 11:03
Hi liuluan002,

Hi liuluan002,

Thanks for your question online. Can you please indicate the version of the SmartSnippets Studio you are trying to install? We strongly recommend using the latest version -SmartSnippets Studio V2.0.14 for Windows OS.

Additionally, would it be possible to share a screenshot with the error?

Installation guidelines can be found in theUM-B-057 SmartSnippets Studio User Manual.

Thanks, PM_Dialog

liuluan002
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Hi,

Hi,

Even after I put my window into the factory reset, same error happens. Before when I try to install the smart snippet is fine on the same PC one week ago.

PM_Dialog
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Hi liuluan002,

Hi liuluan002,

Can you also indicate the version of the Windows that you are using? Is it 62-bit?

Thanks, PM_Dialog

liuluan002
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I have fixed it with

I have fixed it with reinstall the window10on my dell pc xps15

PM_Dialog
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Hi liuluan002,

Hi liuluan002,

Glad that you figured your issue out.

Thanks, PM_Dialog