Please read this policy carefully. By visiting our Website you acknowledge and agree to the practices described in this policy.
为了适用的数据保护法律, Dialog is the controller of any personal data collected from you on the Website.
We do not use this automatically collected information to try to identify you, and we do not associate it with the information you provide voluntarily.
Information You Provide
by filling in forms on our Website (for example, our 'Inquiry' form)
by corresponding with us by phone, e-mail or otherwise using the contact details provided on our Website
by accessing Dialog product support services on our third party hosted sites or
Typically, the personal information you give us may include your name, address, e-mail address, phone number, and any personal details required to resolve your inquiry or complaint. Where you are applying for a job, work placement or internship, you will be asked to provide certain additional information, for example your first name, last name, telephone number, email address, address (country, city, postal code and street) and curriculum vitae.
Different types of cookies are used for different purposes on our Website, these are known as: strictly necessary cookies, performance cookies, and functionality cookies. Some cookies may be provided by an external third party to provide additional functionality to our Website and these are included below.
Managing and Deleting Cookies
If you want to manage cookies, you can do so from your browser. You can find out how to do this by going to the help menu in your browser. Please seewww.allaboutcookies.org了解更多信息。
you have consented to the processing
the processing is necessary to perform a contract with you or take steps to enter into a contract
the processing is in our legitimate commercial interests, subject to your interests and fundamental rights
We use the personal information we collect to:
correspond with users to resolve their queries or complaints
Disclosure of Personal Information
As a company with offices situated throughout the world, it will from time to time be necessary to pass your information between our overseas offices and our affiliated businesses. We may also appoint third party service providers (who will operate under our instructions) to assist us in providing information or services to you or to manage and improve the Website, and these third parties may need access to your information.
In relation to both internal transfers and the use of service providers, if personal information is transferred outside the EEA we will take steps to ensure that the information receives the same level of protection as if it remained within the EEA, including by entering into data transfer agreements, using the EU Commission approved Standard Contractual Clauses, or by relying on certification schemes such as the EU - US Privacy Shield. For internal transfers, we have put in place an Intra Group Data Transfer Agreement which protects customer data transferred between global Dialog entities. You may have a right to details of the mechanism under which your data is transferred outside of the EEA.
We may share your personal information with third parties if we, or substantially all of our or the relevant affiliated company's assets are acquired by a third party, in which case personal information held by us about our users may be one of the transferred assets.
Retention of your Information
We apply a general rule of keeping personal information only for as long as required to fulfil the purposes for which it was collected. However, in some circumstances we may retain personal information for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements.
In specific circumstances we may also retain your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges.
Subject to applicable law, you may have some or all of the following rights in respect of your personal information:
- to rectify inaccurate personal information (including the right to have incomplete personal information completed)
- to erase your personal information (in limited circumstances, where it is no longer necessary in relation to the purposes for which it was collected or processed)
- the accuracy of the personal information is contested
- the processing is unlawful but you object to the erasure of the personal information
- we no longer require the personal information but it is still required for the establishment, exercise or defense of a legal claim
- to challenge processing which we have justified on the basis of a legitimate interest (as opposed to your consent, or to perform a contract with you)
- to prevent us from sending you direct marketing
- to withdraw your consent to our processing of your personal information (where that processing is based on your consent)
- to obtain, or see a copy of the appropriate safeguards under which your personal information is transferred to a third country or international organization
In addition to the above, you have the right to lodge a complaint with a supervisory authority. We are headquartered in the UK, and our lead supervisory authority is the Information Commissioner's Office. However, you also have the right to complain to your local supervisory authority.